Delivering on Delivery Expectations

"The No. 1 driver of shopping cart abandonment (aka lost market share) is extra fees applied at checkout (aka logistics costs).”  - Retail Dive

As a consumer, it’s easy to overlook the complexities retailers must overcome to execute on delivering the right product to the right place, at the right time.  

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Topics: customer experience, retail technology, amazon, fulfillment, walmart, consumer habits, order delivery, delivery

Walmart’s Game of Strategic Survival

On the surface, it may not make sense why Walmart acquired Bonobos for $310M USD last week. They both seem to be businesses that are on completely different sides of the retail spectrum. However, strategically it makes sense - Walmart is diversifying and expanding its digital portfolio, which is in line with its overall strategy. It is playing the long game of retail survival. In addition, by acquiring Bonobos it captures a younger, urban millennial consumer. This complements the other business within the stable.

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Topics: amazon, walmart, retail stores, bonobos

Key Takeaways and Lasting Implications from Wal-Mart’s Acquisition of Jet


On August 8, Wal-Mart announced that it would acquire for $3 billion in cash and $300 million in Wal-Mart shares. For years, Wal-Mart has been trying to at least slow down the runaway train that is Amazon. Could this be their chance?

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Topics: retail analytics, walmart,

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