Optimize Omnichannel Fulfillment for the Holiday Season

We’re just a quick block and jingle bell ring away from the holiday season — a high stakes, strategically coordinated shopping season retailers strive to perfect each and every year. 

At this point, inventory assortment plans and buys have been squared away.

However, once the frantic shopping frenzy ensues, the scale of orders coming through (from any and all channels) becomes increasingly difficult to manage. When an e-commerce purchase is made, retailers are bending over backwards to meet customer expectations even at the expense of a more profitable sale.

“[O]nline sales are growing at a respectable rate for many omnichannel retailers in large part because they continue to bear nearly all the associated costs of attracting and accommodating online shoppers, while their store-based sales often languish.” - WWD

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Topics: order fulfillment, fulfillment optimization, cross-channel demand, demand prediction, customer preference, advanced analytics, holiday shopping, ecommerce, holidays

Top 3 Post-Christmas Holiday Spending Takeaways of 2017

The impact of the holiday season for most retailers isn’t entirely clear yet and won’t be until after the New Year. However, based on what is available so far, I’d say it’s looking pretty good for most. :)

From overall retail spend to post-Christmas opportunities, the most successful retailers are pushing through the end of an incredibly disruptive year to reach the bright light at the end of the tunnel. Here’s what we learned from the holiday season until now:

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Topics: brick-and-mortar retail, ecommerce, consumer insights, holiday shopping, holidays, consumer spending, retail spending

Did Retailers Survive the Black Friday Shopping Weekend? A Look at the Results.

I know, I know. So many holiday-themed forecasts have taken over our blog recently. Luckily for you, today we’re not going over any forecasts. That’s right. Let’s take the guesswork out of the picture and review the Thanksgiving holiday weekend results. 

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Topics: brick-and-mortar retail, ecommerce, holidays, consumer insights, consumer spending, holiday shopping

2017 Turkey Day Weekend Retail Trends

Happy Turkey Day everyone! 

The biggest shopping weekend of the year is just hours away. This year an estimated 164 million people are planning to shop or are considering shopping during the Thanksgiving weekend, according to an annual survey by the National Retail Federation.   

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Topics: brick-and-mortar retail, ecommerce, holidays, consumer insights, consumer spending, holiday shopping

A Look at 3 Retail Holiday Sales Predictions for 2017

Earlier this year, predictions were made left and right about how the holiday shopping season will fare for retailers. Now that we’re right in the midst of the season (which arguably started as early as October), year-over-year holiday spending growth forecasts appear higher than initial predictions made in August—which expected a 3.1% rise in holiday sales.

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Topics: brick-and-mortar retail, ecommerce, holidays, consumer insights, consumer spending, holiday shopping

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