Optimize Omnichannel Fulfillment for the Holiday Season

We’re just a quick block and jingle bell ring away from the holiday season — a high stakes, strategically coordinated shopping season retailers strive to perfect each and every year. 

At this point, inventory assortment plans and buys have been squared away.

However, once the frantic shopping frenzy ensues, the scale of orders coming through (from any and all channels) becomes increasingly difficult to manage. When an e-commerce purchase is made, retailers are bending over backwards to meet customer expectations even at the expense of a more profitable sale.

“[O]nline sales are growing at a respectable rate for many omnichannel retailers in large part because they continue to bear nearly all the associated costs of attracting and accommodating online shoppers, while their store-based sales often languish.” - WWD

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Topics: holidays, ecommerce, holiday shopping, fulfillment optimization, cross-channel demand, advanced analytics, customer preference, order fulfillment, demand prediction

Top Retail Industry Experts to Follow on Social Media

With the constant stream of blogs and articles pouring into the chaotic whirlpool of retail news each day, prioritizing what to consume on the reg. can get pretty overwhelming. For that reason, we pulled together a list of top retail industry influencers to follow across social media (Twitter, LinkedIn, Facebook, etc.), whose fresh perspectives have proven useful and insightful time and time again. 

Listed in alphabetical order, check out this list of notable retail industry experts on social media for unique and quality content on the happenings behind the long, unpredictable retail journey ahead of us:

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Topics: ecommerce, retail news, brick-and-mortar retail, consumer insights, consumer trends, technology adoption

Top 3 Post-Christmas Holiday Spending Takeaways of 2017

The impact of the holiday season for most retailers isn’t entirely clear yet and won’t be until after the New Year. However, based on what is available so far, I’d say it’s looking pretty good for most. :)

From overall retail spend to post-Christmas opportunities, the most successful retailers are pushing through the end of an incredibly disruptive year to reach the bright light at the end of the tunnel. Here’s what we learned from the holiday season until now:

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Topics: holidays, ecommerce, retail spending, brick-and-mortar retail, consumer insights, holiday shopping, consumer spending

The Stranger Things of Retail in 2017

I think we can all agree it’s been a crazy year for retail, filled with disruption, e-commerce pressures and record store closings. Not to mention strange partnerships, major acquisitions, and numerous bankruptcies. 

As the year comes to an end, the ups AND downs in the retail industry over the past 365 days are clearly up for review. Let’s take a deeper look at what happened in 2017, along with the implications for 2018 and beyond.

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Topics: fulfillment, artificial intelligence, ecommerce, brick-and-mortar retail, consumer insights

12 Days ’til Christmas: The Crucial Last Mile for the Holiday Season

This past month was HUGE for online retail. 

Seriously—record-breaking e-commerce sales filled my news feed immediately after Black Friday weekend and Cyber Monday. Even Thanksgiving Day turned around some unexpected results. According to Adobe Analytics, Americans spent a record $6.59 billion online on Cyber Monday alone.

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Topics: retail analytics, shipping, fulfillment, ship-from-store, artificial intelligence, ecommerce, brick-and-mortar retail, consumer insights

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