The Need for Retail Speed and Accuracy in an Ultrafast Fashion World

“Consumers are rabbits in today’s supply chain, and brands, retailers and manufacturers are the too-slow turtles that can’t keep up—despite knowing they need to.” – Spencer Fung, CEO of Li & Fung 

Speed is the name of the game. 

The see-now-want-now mentality isn’t going away anytime soon. While convenience and access continue to drive the consumer desire for immediacy, the gap between customers and retailers expands even more steadily.                       

The number one problem on every top retailer’s mind is this: What can we do to shrink this gap?

“What’s been made very clear in recent years is that the entire supply chain is being disrupted because of consumers’ see-now, want now mentality, because of e-commerce and the convenience it offers, and because of new business models coming from startups that aren’t bogged down by remnants of the old days and ways.” – Sourcing Journal

At the end of the day, leads times cost. The old days of showcasing designs months in advance before delivering to stores are long gone. The speed to market issue is where the problem lies – and slight improvements year over year are not enough at the rate consumers are going today. 

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Topics: convenience, inventory optimization, data, advanced analytics, fast fashion

3 Takeaways from Cowen’s Re-Think Retail: The Store Must Do More

Customers require an easy shopping experience, a focused product assortment, and an experience which connects them to the brand, retailer, or other people. – Cowen Research, Re-Think Retail: The Store Must Do More 

How are you breaking into the new world of retail?

Obviously, times have changed. Consumers have changed. How we do business has changed.

Technology has really changed. 

With all this change going on in our world, it’s inevitable retailers must change too. But how can retailers ensure they’re adapting to survive? To succeed? To thrive? 

In a recent retail manifesto, Cowen Research gives their two cents on how retailers are “rethinking retail” as profound shifts in customer expectations continue to force traditional retail business models to innovate and change. 

From Cowen’s perspective, it’s all about the store.

Just like the title of the report illustrates, the store must do more to “maximize a customer’s experience” and “minimize tasks” as their purpose has fundamentally shifted. In today’s new world of retail, stores must act as customer acquisition points where convenience, curation, and culture trump all other factors.

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Topics: customer experience, predictive analytics, in-store assortment, convenience, inventory optimization, in-store experience, data

3 Ways Amazon Go is Revolutionizing Retail

By now you’ve heard of Amazon Go. But in case you’ve gone completely off the grid recently, here’s the crib notes:

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Topics: customer experience, amazon, convenience, amazon go

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