The Stranger Things of Retail in 2017

I think we can all agree it’s been a crazy year for retail, filled with disruption, e-commerce pressures and record store closings. Not to mention strange partnerships, major acquisitions, and numerous bankruptcies. 

As the year comes to an end, the ups AND downs in the retail industry over the past 365 days are clearly up for review. Let’s take a deeper look at what happened in 2017, along with the implications for 2018 and beyond.

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Topics: brick-and-mortar retail, ecommerce, consumer insights, artificial intelligence, fulfillment

12 Days ’til Christmas: The Crucial Last Mile for the Holiday Season

This past month was HUGE for online retail. 

Seriously—record-breaking e-commerce sales filled my news feed immediately after Black Friday weekend and Cyber Monday. Even Thanksgiving Day turned around some unexpected results. According to Adobe Analytics, Americans spent a record $6.59 billion online on Cyber Monday alone.

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Topics: brick-and-mortar retail, ecommerce, consumer insights, retail analytics, artificial intelligence, fulfillment, ship-from-store, shipping

The State of Fashion 2018 Report: Personalization, AI and a Startup Mentality

I can’t believe the end of the year is right around the corner. Wipe the sweat off your forehead because you just survived 2017 (well, almost)—a major feat in retail considering the numerous bankruptcies and store closures we’ve witnessed the past year. That aside, the fashion industry is undergoing a tremendous transformation, leaving a vacuum open for new competition and LOTS of experimentation. Before I start dissecting all the trending holiday shopping reports as we inch closer and closer to Christmas, it’s imperative for fashion retailers to get ahead on what’s to come when 2018 rolls around.

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Topics: brick-and-mortar retail, ecommerce, consumer insights, consumer spending, retail analytics, artificial intelligence, fashion, 2018

The Modern Shopper, Tech and the Last Mile: What We Learned at #ShopOrg17

Last week at Shop.org was fantastic, with so many useful insights about the exciting road that lies ahead for digital retail. We examined a few dominant themes retailers can take away from the conference below, including thoughts about the modern shopper, fulfillment, and the future of retail tech. 

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Topics: artificial intelligence, machine learning, consumer insights, fulfillment, retail technology, amazon, virtual reality

The AI Advantage: Jump on the Train or Get Left Behind

It wasn’t too long ago when the news of a computer beating a human at a traditional board game spread across the artificial intelligence community like wildfire. By mimicking the human brain, a computer successfully won against a professional at Go, an ancient eastern board game some AI researchers considered incredibly "computationally demanding." The thought of a computer beating a human expert at this game didn't even exist a little over a decade ago!

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Topics: artificial intelligence, machine learning, retail analytics, personalization

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