4 Key Takeaways from Prime Day 2017

It seems unbelievable now, but two years ago, Amazon’s inaugural Prime Day was widely panned.  Trending critical hashtags were abound, including #unhappyPrimeDay, #AmazonFail, #gobacktosleep, and, of course, #PrimeDayFail, Entrepreneur magazine described the day as a “PR nightmare,” and comedy website Funny or Die joined in the mockery, compiling the snarkiest, and well, funniest social media reactions from consumers on the day the e-commerce giant failed to “deliver the incredible sales it promised.”

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Topics: customer experience, black friday, amazon, amazon prime day, stores

Walmart’s Game of Strategic Survival

On the surface, it may not make sense why Walmart acquired Bonobos for $310M USD last week. They both seem to be businesses that are on completely different sides of the retail spectrum. However, strategically it makes sense - Walmart is diversifying and expanding its digital portfolio, which is in line with its overall strategy. It is playing the long game of retail survival. In addition, by acquiring Bonobos it captures a younger, urban millennial consumer. This complements the other business within the jet.com stable.

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Topics: amazon, walmart, retail stores, bonobos

Best Buy Pushes the Envelope Further with Try-Before-You-Buy

We’ve written about the tremendous success of Best Buy before, but really, the company’s ability to prosper in an otherwise down retail economy is nothing less than remarkable.

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Topics: amazon, best buy, ship-from-store, retail stores

3 Ways Amazon Go is Revolutionizing Retail

By now you’ve heard of Amazon Go. But in case you’ve gone completely off the grid recently, here’s the crib notes:

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Topics: customer experience, amazon, convenience, amazon go

The New Fast Fashion Darling

Amazon never ceases to amaze me. A few weeks ago they caused waves when Sandeep Mathrani, CEO of mall operator General Growth properties, let it slip on an earnings call that Amazon planned to open 300 to 400 bookstores. However, did you know about their foray into fashion private label apparel? In a job description for its private label apparel division it said that its, ‘mission is to become the primary destination for customers buying Softlines product in the US. Why are they going in this direction? There are a few reasons for this. However, the fundamental question is should apparel retailers be worried?

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Topics: merchandising, fashion, amazon, e-commerce

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