I’ve spent most of my career in the retail industry. Throughout that time, I witnessed a great deal of change – from the evolution of the stores’ role, to the seismic shift in how retailers sell within the context of convenience, service and compelling experiences. Most noticeably, the fundamental core of how retailers think has changed: Managing at averages will no longer suffice.
Despite these ongoing transformations, the one constant—and what, for me, is the most enticing aspect of the industry—is the intimate connection retail has with the consumer. With a background in astrophysics, my passion for science and innovation fuels my desire to help retailers use technology and data to make smarter decisions and preserve this crucial connection.