Top Retail Industry Experts to Follow on Social Media

banner-socialWith the constant stream of blogs and articles pouring into the chaotic whirlpool of retail news each day, prioritizing what to consume on the reg. can get pretty overwhelming. For that reason, we pulled together a list of top retail industry influencers to follow across social media (Twitter, LinkedIn, Facebook, etc.), whose fresh perspectives have proven useful and insightful time and time again. 

Listed in alphabetical order, check out this list of notable retail industry experts on social media for unique and quality content on the happenings behind the long, unpredictable retail journey ahead of us:

Oliver Chen

Oliver Chen is a managing director and senior equity research analyst covering retail and luxury goods for Cowen and Company, LLC, with extensive experience covering a broad spectrum of the U.S. consumer retail landscape (i.e., specialty stores, apparel, footwear & textiles, luxury retail, department stores and broadlines). Oliver has appeared on CNBC, Bloomberg, PBS, Business News Network, Fox, and Monocle and has been quoted in the New York Times, Financial Times, The Wall Street Journal, Associated Press, and others.

Here’s a breakdown of his latest retail manifesto released earlier this year, Experiential Retail: The Store Must Do More. 

Steve Dennis 

Formerly the SVP of Strategy and Multichannel Marketing for Neiman Marcus, Steve is a retail strategy and innovation advisor, keynote speaker, author and mentor whose views on digital disruption and the reinvention of retail are published and shared across the industry. He’s also a regular retail contributor for Forbes.

Robert Hétu

With over 27 years of retail industry experience working for brands like Macy’s, Kmart, and VF Corp., Robert is the Research VP of Gartner’s Retail Industry Services team whose findings are often cited in the press (plus a frequent contributor to the Gartner blog). He provides research and analysis on technology market and trends impacting retail, specifically focused within merchandise and planning areas.

Robin Lewis 

Robin Lewis is the founder and CEO of The Robin Report. He is an author, speaker, and consultant for the retail and consumer products industries, with a candid, unbiased voice to both old-world and new-world retailers and brands.


Rich Kizer and Georganne Bender

This duo knows retail. Experts on generational diversity, consumer trends, and all things retail, Rich and Georganne are founders of retail consulting firm Kizer & Bender and authors of the Retail Adventure blog. As consumer anthropologists (I know – it’s a thing!) they stalk and study the most elusive of mammals: today’s consumer.       


Matthew Shay

As president and CEO of the National Retail Federation, the world’s largest retail trade association, Matthew weighs in on trends within the retail industry and economy as a whole. Matthew was named one of LinkedIn’s Top Voices in 2017. 

Here’s one article that garnered a lot of attention across social—What experts say about the so-called ‘Retail Apocalypse.’ 

You can find more of what Matthew has to say here.   

Doug Stephens

Doug Stephens, aka the “Retail Prophet,” is a speaker, retail industry futurist, global advisor, and author of Reengineering Retail and The Retail Revival. Doug is also a syndicated columnist for CBC Radio and regularly contributes to The Business of Fashion. 


Barbara Thau

Barbara Thau, a business journalist specializing on retail and consumer trends, covers the latest on “consumer news, social trends, retail developments, and more.” Her customer-centric publication, Minding the Stores, is hosted on Forbes. Her insights have been shared across numerous publications, including CNBC, Retail Dive, Chain Store Age, the Brick & Data Podcast, and more. 


Chris Walton 

Chris has over 20 years of experience within the retail and retail technology industries and is the owner and operator of OmniTalk, a retail news platform meant to share “serious and sometimes comic musings” on the past and future of retail. A regular contributor to Forbes, Retail Dive, and The Robin Report, Chris shares his frank and witty outlook on the state of retail—the good, the bad, and everything in between.  


Deborah Weinswig

Deborah Weinswig, CEO and Founder of Coresight Research (formerly Fung Global Retail & Technology), is an award-winning global retail analyst and a specialist in retail innovation and technology. She’s frequently quoted in The Wall Street Journal, The New York Times and Barron’s, and is a regular guest on CNBC. She is also a contributing writer for Forbes, where her articles range from in-depth, data-driven reports to market overviews to daily news flashes to on-the-scene reports from key industry events. Deborah was also named one of LinkedIn’s Top Voices in 2017. 


Brendan Witcher

Brendan is the Vice President and principal analyst for digital business strategy at Forrester, with expertise across a range of topics including customer engagement, eCommerce, personalization, omnichannel, retail, mobile, and AI.

In addition to keynoting at global industry events and advising executive teams on digital strategy, Brendan is sought after for comments and insights by industry media such as Bloomberg, CNBC, NPR, PBS, The Economist, The Wall Street Journal, Time, and USA Today.

Obviously, this isn't an exhaustive list of retail experts social. However, these are definitely a few of the most notable voices in retail we like to follow. 

Looking for other resources to keep up with the latest news and happenings in retail? We've got you covered with The Top 7 Retail Publications You Should Be Reading and The 5 Best Podcasts for Retailers

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