José Chan

José is Vice President Business Development at Celect. He has worked internationally in the retail industry for over two decades. José has held senior management positions in buying, marketing, merchandising and planning having worked for Richemont, LVMH and Roberto Cavalli. In addition, José teaches Retailing at Parsons The New School for Design. He holds an AAS from the Fashion Institute of Technology, BS from Cornell University, an MBA from the University of Rochester and SM from The Massachusetts Institute of Technology.
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Recent Posts

Walmart’s Game of Strategic Survival

On the surface, it may not make sense why Walmart acquired Bonobos for $310M USD last week. They both seem to be businesses that are on completely different sides of the retail spectrum. However, strategically it makes sense - Walmart is diversifying and expanding its digital portfolio, which is in line with its overall strategy. It is playing the long game of retail survival. In addition, by acquiring Bonobos it captures a younger, urban millennial consumer. This complements the other business within the stable.

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Topics: amazon, walmart, retail stores, bonobos

The New Fast Fashion Darling

Amazon never ceases to amaze me. A few weeks ago they caused waves when Sandeep Mathrani, CEO of mall operator General Growth properties, let it slip on an earnings call that Amazon planned to open 300 to 400 bookstores. However, did you know about their foray into fashion private label apparel? In a job description for its private label apparel division it said that its, ‘mission is to become the primary destination for customers buying Softlines product in the US. Why are they going in this direction? There are a few reasons for this. However, the fundamental question is should apparel retailers be worried?

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Topics: merchandising, fashion, amazon, e-commerce

Millennials – The Trillion Dollar Demographic

Retailers often talk about catering to the Millenial consumer. This often sounds and seems like an isolated initiative, removed from the overall corporate strategy of a given retailer. Demographics do indeed drive business initiatives.  However, it is important to find commonalities between generational segments. This way, similarities can be addressed first and then localized to the needs of each segment. Although we may think of Millenials as digital natives that are vastly different from other segments, how are they similar to prior generations? 

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Topics: retail trends, millenials

The State of the Retail Union ... Looks Good!

Should the recent volatility in the U.S. stock market worry retailers? Coupled with a disappointing last quarter of 2015 for retailers like Wal-Mart and Nordstrom, concern is in the air. The good news is that overall U.S. economic fundamentals are strong. There are many positive data points that signal a positive outlook for retail. 

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Topics: retail trends, stock market, economy

Can Retail Analytics and Personalization Offset Rising Shipping Costs?

The high cost of shipping is often a detractor to purchasing goods online. Although there are other reasons for not purchasing online, shipping costs seems to be high on the list. In a recent Harris poll 66% of consumers said shipping costs were their ‘biggest online shopping pet peeve’. As online sales continue to grow as a proportion of total retail sales, how can retailers offset rising shipping costs? 

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Topics: retail analytics, retail trends, shipping

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